Leading the strategic design, UX, and launch of a brand new B2B platforms to replace fragmented internal workflows with a unified, systems-driven process.

Establishing a modular design system in close partnership with engineers to guarantee component consistency, accelerate product velocity, reduce ambiguity, and provide a single source of truth for design and engineering.

The overhaul of a 40-year-old fragmented operational system to create a centralized Customer and Project Lifecycle Management Platform.